Welcome to our Help Desk Service Portal

Our department is dedicated to providing the best customer service.

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Here you can ask us questions by creating new tickets. If you already have an account, please log in first.

By logging in to the help desk you can:

  • Create new tickets,
  • Get the status of your existing tickets as they are answered by our staff,
  • Add comments and answer our questions,
  • Update your contact information so we can stay in touch with you if needed.

    Please select the "Sign in with Google" option and use your LACMA email address to enter the system.

    You can access the help desk portal from any web browser at work or home at http://support.lacma.org.

    We prefer that you submit requests by entering the portal but you can also create I.S. work orders by emailing the following addresses:

    General Problems and Questions - support@support.lacma.org

    Financial Edge - FE@support.lacma.org

    Macintosh - mac@support.lacma.org

    Phone - phone@support.lacma.org

    TMS - TMS@support.lacma.org

    Tessitura - tessiturasupport@lacma.org

    Thank you.

    • Two-step Authentication

    It's Easier Than You Think for Someone to Steal Your Password

    Any of these common actions could put you at risk of having your password stolen:

    Using the same password on more than one site

    Downloading software from the Internet

    Clicking on links in email messages

    2-Step Verification can help keep bad guys out, even if they have your password.